Cap Samara

Exchange & Returns

To return an item please email shop@portugueseflannel.com to request a returns form stating your intention. We will reply back within 24 hours with a returns form attached. Once you have received the form please complete and return along with the item to:

Rua do Bairro 255 - 4485-010 Aveleda,
Vila do Conde, Portugal 

Items should be sent by using only our transportations label and must be securely packaged. We will not accept responsibility for loss or damage to items being returned.

Your rights to return the goods are protected under E.U. Distance Selling Directive. Once we have received the goods and we are happy with their condition we will refund your credit/ debit card excluding any shipping costs within 30 days.